Emergency maintenance on odgen2 UTAH VPS (In Progress)
  • Priority - High
  • Affecting System - KVM VPS Node
  • Dear Customer,

    We must perform emergency maintenance on odgen2 host node in UTAH. This server is one of our older machines that provides KVM VPS services in UTAH.

    We expect this maintenance to last 1hr and the time will be used to replace a memory modules and perform basic health checks.

    We will update you either by ticket or close this network issue once the work has been completed.

    Thank you for your patience.



  • Date - 09/21/2023 20:14 - 09/21/2023 22:00
  • Last Updated - 09/21/2023 20:19
Outage in Utah (Reported)
  • Priority - Critical
  • Hello,

    We are currently experiencing an issue affecting a position of our network that provides VPS services in Utah. At present, all UTAH based VPS services are offline and this issue is affecting our SolusVM master node.

    All services in Los Angeles, Dallas, NYC that are VPS servers or dedicated servers in these regions remain online and are not impacted by this isolated problem.

    We hope to resolve this issue as soon as possible.

    Once rectified, we will incorporate changes to resolve this issue.

    Thank you for your patience.



    HostTheBest Management

  • Date - 08/24/2023 16:42 - 08/24/2023 00:00
  • Last Updated - 09/02/2023 16:35